August twelve, 2018 at twelve:39 pm Many of the worst company I have ever obtained. Apparently their procedure was down when I went which prohibited them from with the ability to sale any chicken. They may have no method for handbook orders in case of occasions like this. Once i was waiting @ the window for my buy some random female donning soiled apparel with unkept hair is who came to tell me the system was down and they could not sale me any chicken After i questioned why they couldn’t take a handbook get due to the fact i was pat with hard cash she claimed the sign-up would not open up i proposed utilizing the deposit dollars bag she had no solution for why she wouldn’t. I requested for that district supervisors title and make contact with facts she refused to deliver it. She did give me The shop administrators to start with title “Zulyâ€but refused to give the final or her Speak to information. She flat out refused to offer her title @ all. She essentially told me that I did not have to have it! Smh… She went on to tell me that she wasn't even Operating that working day and she or he was their to help the Many others.
Then I became disgusted since the retail outlet was nasty it was hen grease all over the flooring the sole personnel that seemed half way good in terms of hygiene was Donna. I've images of the rotten corn plus the dry hen.
July 19, 2014 at eight:37 pm This is a really really serious difficulty that I contacted your customer care human being about 9 days back. She was extremely curt with me and acted like she didn’t wish to be bothered with taking my complaint. Is that this just how you handle your consumers? I will never do business enterprise with your company again because I are actually hung up on, dismissed and addressed like I'd a communicable sickness all through this whole process. I would like a person to hear me. I feel this is an extremely significant issue. This occurred over the 10th of July at 11:twenty in the morning although I had been attempting to get lunch from your store at 64th and Sheridan in Arvada, CO. 1st, it ought to be known which i drove 20 minutes away from my method of getting to the Popeys because I assumed the special looked great for lunch. Upon arriving at The shop I discovered I couldn’t accessibility the push thru as there was a car PARKED inside the generate thru accessibility. I then parked and attempted to go Within the shop. The door was locked (And that i must have known as the fireplace Division since that is what it suggests to perform within the window If your doorway is locked during business enterprise hours). I thought this was Peculiar And that i stepped back since there was a man coming out of The shop with a massive bag of food stuff.
Ok we hold out for an additional day,and after that the manager explain to us that he will be on the store at 10:30am. We been there from 10:00 am right until one:00 pm and he let us know that he will see it and after that He'll simply call us to confirmed if the wallet seriously was tumble over the parking. What takes place with all your individuals???? If they'd anything to cover that does not want us to see the cameras.????? I'll Visit the news if he isn't going to get in touch with us. We just desire to created confident the wallet slide about the parking. To the wallet was all my daughters ID’s from Tennessee. Three times awaiting the call why??? What they've got to cover or These are erase evidence that compromise your employees??/ We don’t would like to go Together with the police and made this a big lousy instant we must solve this as welcoming we are able to. Graciela Blanco 787-513-XXXX
†This was upsetting. I will never head over to that restaurant again. If I had been that staff I'd personally be sure I file a large complaint. Which was unneeded and the general manager should be written up for that style of conduct. Also they serve day old potatoes. Just add h2o and serve them as fresh new.
Staff members fingers did not contact sign-up. She just stood in front of sign-up and handed lady box of hen. I had been in customer care for 38 several years and welled skilled. No person spoke to us once we walked in but a lot of communicate between staff members Performing front location. Workforce cooking hen was not laughing and conversing. I noted to two personnel as we had been going out they were nevertheless away from tea. Personnel who gave out free foodstuff stated we can get you some sweet tea but somebody mentioned I think we have been out. It absolutely was lousy services. Six staff members and 3 standing all over and speaking. 6 customers and four were not eating just sitting down and speaking. Only two automobiles went by generate via.
February 4, 2015 at 8:28 pm I went on the Popeyes in Merriville, IN. I drove in the snow/blizzard and sat in site visitors simply to get there and sat in traffic on just how home because of the snow. As soon as I received there I'd to attend about thirty mins for my purchase. what you received’t do for Your loved ones lol Anyway the moment I created it home, fatigued and ready to take in, I realized that my buy was Improper. I called the retail outlet and spoke into the Manager Katelyn and spelled out to her my predicament She told me that the corporate plan was for me to bring the foods and also the receipt back up there and she or he would switch it. I requested her if she could produce my name down and my buy to ensure I'm able to pick up it A further working day because of the weather. Her reply was “No, you’re gonna really have to generate inside the snow to deliver it back again simply because theres practically nothing else I can do for youâ€. She went on to tell me that it’s not her dilemma and thats company plan and if I wasn’t content then discuss with the GM tomorrow.
Whenever we acquired residence we recognize the buy experienced ten pieces of chicken wings 4 thighs and a couple of rooster breasts. My spouse known as the retail outlet approx. 15 minutes later and questioned with the supervisor whose title was Scott (who on every single occasion We've eaten there he is never smiling or welcoming) Rachel is the 1 who spoke to me and when she explained to him our complaint he stated he did not recall our order15 min later.
July six, 2014 at four:07 pm Hello, I’m crafting your company hoping to acquire some answers regarding your Popeye’s franchises located in Germany, to get additional pacific your places to eat that are located on Ramstein Air Foundation and Vogelweh Air Foundation. I recognize that AFFES has some thing to complete with your business but I would rather offer right with the big cheese as an alternative. My concern is usually that for that past two a long time we have not experienced a Popeye’s cafe from the KMC Kaiserslautern Military Local community for fairly some time now and know a person seems to have a solution regarding whenever we can get just one again.
December 20, 2017 at four:09 am 12/19/17 bought MVP Bundle cost $27. at shop 3802 Huntsville Texas. Assistance was Awful. Personnel were pleasant to folks but it was only to men and women they realized. We had to await chicken to be fried. Lots of hen was cooked up but no breast. From sweet tea And that i explained to youthful guy at register but he rent roll off dumpsters did absolutely nothing. He instructed no-one and gave me no reply about sweet tea. We sat for 15 minutes looking forward to rooster. Napkins ended up out. Dinning place essential cleaning. Girl arrived in and gave young male buy. She stated so and so would take care of her order. He began to set rooster in box and A different staff said I will manage this. She stuffed purchase and walked more than to sign-up and my partner said an individual if acquiring no cost rooster.
Past futile remark: Certainly there’s a completely new chef in city (for the final 5 a long time) because the way the hen was once fried is not.
The manager came out promptly, I spelled out to her which i were watching for 45 minutes and did not feel that I ought to have to pay for my meals. She did not argue with me, the truth is she apologized and gave me $twenty for my invest in and let me retain the food stuff. Sure, I am happy with the best way the supervisor taken care of my criticism and request on the other hand due to the fact my daughters have already been born (4 months back), I have frequented this Popeyes restaurant three instances and Every time I've had to attend at least 20 minutes for my purchase. I am not certain if it has a little something to try and do with 2 other close by Popeyes dining places which have shut in the previous 12 months or so but there is totally NO explanation why I ought to have to wait forty five minutes for an purchase valued at $twenty. I could have an understanding of if I had placed a significant get. At this point there is completely NOTHING that Any one can say or do for me to visit that place at any time all over again. That team wants some rigorous coaching on strategies, protocols and customer service Promptly!! I don't have any words and phrases to describe my disgust and disdain to the expertise which i went as a result of 4 times ago. In truth, it's got taken just that prolonged for me in order to relaxed myself more than enough to file this complaint. I trust this complaint is going to be taken significantly and Each of the employees at keep 3027 be experienced adequately to serve clients as though they matter.
I wasn't delighted in the least with any of the employees and particularly the supervisor for not handling the problem effectively. I believed Popeyes was a family members welcoming cafe. I will not be going back to that particular Popeyes on Candler RD And that i will never give Popeyes virtually any small business in any way. That was unprofessional actions on the employees who were fighting and the manager for not calling the law enforcement. I come to feel pretty unsafe and awkward in that specific locale and anything has to be performed. I know there has to be cameras in there and a person from company needs to handle this problem. I tried contacting the corporate selection 404 459 4450 and not one person answered and that is bad customer service in addition. I don’t know the identify of the individual I'd to talk to and it kept inquiring me for that data and asked me for assist when I pushed two it took me back again in the voice recorded concept. I am quite unhappy with your entire Popeyes practical experience I'd yesterday in the store and by looking to simply call company to complain. Your customers problems and viewpoints have to not be important and you must be employing any person it is possible to which isn't a great representation for your company.
They’ve only been below for less than thirty day period and now I am able to see them closing in a short time. You all should check into what is going on as part of your places ahead of your whole company goes down the drain.